Dreams - Dundee

First shop visit after lockdown and felt very comfortable throughout. Had an idea what I wanted but was guided by staff member

Staff were attentive and friendly and gave us time to decide what we wanted with no pressure or hard sales

The gentleman who served me, Stewart, Dundee Kingsway Branch, introduced himself, had a quick chat then let me look around the shop without hounding me. When i wanted assistance to try two beds he gave me the necessary papertowel for the pillow, advised me to take my time lying on each bed before deciding as a bed is extremely important to get the correct. After half an hour I approached Stewart and bought a mattress. I felt so relaxed, no pressure in buying and service was amazing. Thank you

Great service

We had already picked out the product required via Dreams online beforehand, but the sales assistant was extremely knowledgeable in answering any queries we had in a very friendly manner.

I was unsure where to start, the sales assistant listened to my needs and assessed posture and asked relevant questions. He then recommended a few products and asked me to try them several times to find my comfort. I was more than satisfied with the service I received.

Great customer service, highly recommend

Russell the sales assistant was very good, very knowledgeable and made it a happy experience for our daughter picking her first mattress for her new double bed.

The customer care is amazing, staff very friendly and attentive to my needs. I also felt I was safe throughout the process as there were strict social distancing guidelines which everyone was observing, from handwashing stations, wearing of masks and keeping 2m apart

We were served extremely quickly and tried out various mattresses and given lots of information with regards to the mattresses .