Dreams - Dundee

5027 ratings
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Location

Unit 9, Kingsway West Retail Park,
Clepington Road,
Dundee, SL DD3 8RX

Sandraemm

By Sandraemm | 4/11/2021

First shop visit after lockdown and felt very comfortable throughout. Had an idea what I wanted but was guided by staff member

Paddy A

By Paddy A | 4/11/2021

Staff were attentive and friendly and gave us time to decide what we wanted with no pressure or hard sales

Angela M

By Angela M | 4/10/2021

The gentleman who served me, Stewart, Dundee Kingsway Branch, introduced himself, had a quick chat then let me look around the shop without hounding me. When i wanted assistance to try two beds he gave me the necessary papertowel for the pillow, advised me to take my time lying on each bed before deciding as a bed is extremely important to get the correct. After half an hour I approached Stewart and bought a mattress. I felt so relaxed, no pressure in buying and service was amazing. Thank you

JR

By JR | 4/10/2021

Great service

Craig S

By Craig S | 4/10/2021

We had already picked out the product required via Dreams online beforehand, but the sales assistant was extremely knowledgeable in answering any queries we had in a very friendly manner.

Jen F

By Jen F | 4/7/2021

I was unsure where to start, the sales assistant listened to my needs and assessed posture and asked relevant questions. He then recommended a few products and asked me to try them several times to find my comfort. I was more than satisfied with the service I received.

Jamie

By Jamie | 4/7/2021

Great customer service, highly recommend

JulieC

By JulieC | 4/6/2021

Russell the sales assistant was very good, very knowledgeable and made it a happy experience for our daughter picking her first mattress for her new double bed.

Masline  M

By Masline M | 4/6/2021

The customer care is amazing, staff very friendly and attentive to my needs. I also felt I was safe throughout the process as there were strict social distancing guidelines which everyone was observing, from handwashing stations, wearing of masks and keeping 2m apart

Aileen H

By Aileen H | 4/6/2021

We were served extremely quickly and tried out various mattresses and given lots of information with regards to the mattresses .