Dreams - Dundee

Sales assistant was very helpful, knowledgable and friendly. He was attentive to my wants, and I felt no sales pressure. He is definitely an asset to your store. Result, I purchased two good quality beds.

As soon as we entered we were met by a lovely guy called Dean(think that was his name)he explained everything we needed to know and he was very patient with me as my memory is not as good as it used to be and had a few problems remembering my PIN number it was his first day with dreams and he was guided by his manager both a credit to your company

I was impressed by your Sleepmatch technology which factored in information tailored to my needs in helping me select the best mattress.

Customer service was excellent. First day open following lockdown so we’re busy but excellent communication as we waiting to use sleep expert machine. Excellent product knowledge. No pressure to purchase.

we were very happy with the quality of service we received inside the shop and the time the staff took to do his job very well and very helpful

Stewart made us feel safe under the present covid guidelines and was very helpful in suggesting a full range of choices

Great service by Scott 206A030847

Was a brilliant experience. Gavin introduced himself to us within minutes of entering the store and offered us to use the machine to tell help us decide what type of mattress we would suit. He offered us a drink and was extremely friendly and made the whole experience easy. He explained everything we could have needed to know and more!

we were welcomed warmly by Russell who helped us throughout our shopping experience. he was very friendly and went through the covid protocol very clearly and made us feel safe and relaxed before we started looking around. he even offered us a cold beverage! he introduced us to the sleep match which was very useful as i have never shopped properly for a mattress before. he explained the results and took us to try a range of mattresses based on these. he was very approachable and had extremely good knowledge of the products. we didnt feel pressured into buying there and then but made the decision to order in store with a quick delivery - especially in these covid times! Thanks so much Dreams (and especially to Russell.)

Had made an appointment to see what was the best mattress for me. Met my consultant Gavin who explained everything to me and how everything worked. Gavin was very patient and helpful, there was no feeling of being pressurised into purchasing anything.