Dreams - Cambridge

We were welcomed and treated unlike in any other store. The sales person brought us some water and tea, spent a lot of time with us trying to understand our needs and wishes and had the right answer on all our questions.

Best customer service I ever had. Edward was a pro he knows what he is doing. He Helped me choose the best mattress and I'm grateful. He was a kind polite gentleman, keep up the good work. 5 star.

I work in customer service & was very impressed with the service I received. The gentleman that serve me could not do enough and his knowledge was very good

Employee was very friendly and knowledgeable. Made the whole experience an enjoyable one

Ross was really great. friendly , well educated, very well informed about the products

very helpful staff

Had fantastic customer service from Paul. He welcomed me after I walked in the shop and had a small browse with no idea where to start as I haven’t purchased a bed for so long. Paul greeted and showed me the bed machine to find my perfect mattress which was brilliant as I had no idea what I was looking for. Set myself. Realistic price range and Paul showed me a wide range of products, very knowledgable and nice atmosphere in the shop with the other staff members. Looking forward to my bed getting delivered. Would definitely recommend.

Fantastic service, just a shame about the lack of mid-price range. Everything seemed too expensive

The gentleman who helped us (Paul) was SO helpful and knowledgable. He went out of his way for us, offered us a drink and gave us a complimentary mattress protector, duvet and pillow! He is an asset to Dreams!

Had no idea how to start but salesman led me through it and made it very easy