Dreams - Maidstone

Customer service was sensational. The price was not my idea of bargain basement but was entirely acceptable, and I believe the quality of the product makes it good value.

We got what we was looking for with a highly pleasant assistant full marks for his help.

Toni was very helpful, she went above and beyond to meet our needs. She was friendly and worked well with us to find the correct bed.

I really enjoyed using the mattress fitting machine. Its results matched what we were already experiencing, that combination mattresses were the best fit for both of us as a couple. The agent was very helpful and polite and made us very comfortable during the experience.

I was extremely pleased with the service given by Toni in store she was highly professional at her job and made me feel very welcome

I was asked if I needed assistance very quickly after entering the shop. The young man who served me was new (only been there two weeks) yet he either answered my questions himself or sought help from a more experienced colleague. He was polite, helpful and efficient.

Toni gave my wife and l the perfect customer experience and we left the store saying wouldn’t it be nice if shopping could be like that every time.

The advisor Toni who served me was extremely polite and informative on the product. She understood my needs and made valid suggestion on the products and the different additional products such as warranty end why this would be beneficial with my order in particular instead of just saying in general term made my interaction seem more personalised rather than being just another customer.

Quick and very thorough service. Very helpful and polite.

Have used this store before so knew to return. Love the sleepmatch bed, find this quite useful. Lots of choice and Cliff the sales guy was excellent, so knowledgeable, pointed us in the right direction by just showing us the best choices for us. Lots of good divan/bedstead designs to choose from. Would always use Dreams....