Dreams - Hull

Price could have been better but assistance was highly satisfied

Rang the store after making purchase and left message for someone to ring me back, nobody did bother to ring me back.

I was not highly satisfied as the store itself was unappealing it had everything there but it's layout and decor was boring and uninteresting. The salesman was very knowledgeable but sometimes asked questions which were irrelevant and was insistent we gave specific answers. Ie what was your job I work in s law firm, doing what? But never led in from the answer so not sure why he asked! Felt a little uncomfortable!

I was unaware during our visit that we mattress we ordered was essentially Dreams own brand thus making the price promise worthless.

I was told that there was a deliver charge of £39 but not a charge of £39 to take away my old bed

|No reason its an opion

Left alone to look at the beds/mattresses but the assistant was there when we needed her to be for advice and guidance. Therefore we did not feel pressured into making a decision, there was no hard sell.

I wanted to order the item into store. the delivery charge is too high for the size of the products

There is always room for improvement.

The man knew his products and was able to show us many different beds and types