Dreams - St Helens

2893 ratings
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Location

Unit K2, St Helens Retail Park,
Warrington New Road,
St Helens, EN WA9 1JJ

Rob Q

By Rob Q | 6/27/2020

We saw a bed on clearance at the Warrington branch that we really liked which had unfortunately been sold the day before. We were assisted by a lady who had just transferred from the St. Helen's branch who phoned her previous manager for us to see if they had the same bed left in stock on clearance. Fortunately for us, they had it in stock and reserved it straight away! We walked into the store, were immediately seen to and urged to inspect the bed before committing to the purchase. Once we had decided we wanted it the process of payment; delivery date, personal details and customer service were absolutely top notch. Took us no more than 5 minutes and we were finished. Free delivery and assembly included!

Rob Q

By Rob Q | 6/27/2020

We saw a bed on clearance at the Warrington branch that we really liked which had unfortunately been sold the day before. We were assisted by a lady who had just transferred from the St. Helen's branch who phoned her previous manager for us to see if they had the same bed left in stock on clearance. Fortunately for us, they had it in stock and reserved it straight away! We walked into the store, were immediately seen to and urged to inspect the bed before committing to the purchase. Once we had decided we wanted it the process of payment; delivery date, personal details and customer service were absolutely top notch. Took us no more than 5 minutes and we were finished. Free delivery and assembly included!

MarkB1993

By MarkB1993 | 6/26/2020

Both Kevin and Richard were working when we visited the store on the retail park in at Helens. Kevin greeted us, and explained to us how the machine to match you to a mattress worked, and completed the process with us. He then showed us around all of the recommended mattresses, of which his knowledge was great. He then took us to a bed frame that matched the description of what we were looking for. We then went through the payment with him downstairs. He this was very quick and simple, and Richard was very polite and helpful when going through this process too. Made the experience of buying a new bed and mattress much better than we have had in other shops. Would highly recommend the store purely for the service and expertise that we were shown during our visit. Even a 10 week wait on the bed was no problem as we felt at ease with the guys and that we were in safe hands with dreams as a whole. Thank you Kevin & Richard

MarkB1993

By MarkB1993 | 6/26/2020

Both Kevin and Richard were working when we visited the store on the retail park in at Helens. Kevin greeted us, and explained to us how the machine to match you to a mattress worked, and completed the process with us. He then showed us around all of the recommended mattresses, of which his knowledge was great. He then took us to a bed frame that matched the description of what we were looking for. We then went through the payment with him downstairs. He this was very quick and simple, and Richard was very polite and helpful when going through this process too. Made the experience of buying a new bed and mattress much better than we have had in other shops. Would highly recommend the store purely for the service and expertise that we were shown during our visit. Even a 10 week wait on the bed was no problem as we felt at ease with the guys and that we were in safe hands with dreams as a whole. Thank you Kevin & Richard

MarkB1993

By MarkB1993 | 6/26/2020

Both Kevin and Richard were working when we visited the store on the retail park in at Helens. Kevin greeted us, and explained to us how the machine to match you to a mattress worked, and completed the process with us. He then showed us around all of the recommended mattresses, of which his knowledge was great. He then took us to a bed frame that matched the description of what we were looking for. We then went through the payment with him downstairs. He this was very quick and simple, and Richard was very polite and helpful when going through this process too. Made the experience of buying a new bed and mattress much better than we have had in other shops. Would highly recommend the store purely for the service and expertise that we were shown during our visit. Even a 10 week wait on the bed was no problem as we felt at ease with the guys and that we were in safe hands with dreams as a whole. Thank you Kevin & Richard

MarkB1993

By MarkB1993 | 6/26/2020

Both Kevin and Richard were working when we visited the store on the retail park in at Helens. Kevin greeted us, and explained to us how the machine to match you to a mattress worked, and completed the process with us. He then showed us around all of the recommended mattresses, of which his knowledge was great. He then took us to a bed frame that matched the description of what we were looking for. We then went through the payment with him downstairs. He this was very quick and simple, and Richard was very polite and helpful when going through this process too. Made the experience of buying a new bed and mattress much better than we have had in other shops. Would highly recommend the store purely for the service and expertise that we were shown during our visit. Even a 10 week wait on the bed was no problem as we felt at ease with the guys and that we were in safe hands with dreams as a whole. Thank you Kevin & Richard

Kerry

By Kerry | 6/23/2020

I was looked after by Kevin. He was very helpful and polite and had good knowledge of what he was doing also was very quick and did not try and oversell things or pressure me into other items.

Kerry

By Kerry | 6/23/2020

I was looked after by Kevin. He was very helpful and polite and had good knowledge of what he was doing also was very quick and did not try and oversell things or pressure me into other items.

Kerry

By Kerry | 6/23/2020

I was looked after by Kevin. He was very helpful and polite and had good knowledge of what he was doing also was very quick and did not try and oversell things or pressure me into other items.

Kerry

By Kerry | 6/23/2020

I was looked after by Kevin. He was very helpful and polite and had good knowledge of what he was doing also was very quick and did not try and oversell things or pressure me into other items.