Dreams - St Helens

Staff extremely helpful friendly and knowledgeable

Our family has been in three times this week to purchess new bed from the St Helens store due to the high standards of service, quality of the beds and friendlyness of staff. I was offerd to try out multiple different beds that had been on the list after taking the test on which bed would be suitable for me. My family have also bought bed and found that they had received the same standard of survice while purchesing their beds. We were also offerd drinks while we waited whick had a welcoming feeling and made you feel comfortable Ashley, the man that help me, gave me different pillows to try and also gave me brilliant advice on what bed was sutible. He was also extremely patient and friendly while I tried everything out. In the future when I need another bed I will definitely be coming back here.

Great Service from Kevin. He put the time into serving our needs, identifying the right product for us. Very helpful and friendly.

Professional knowledgeable and extremely friendly staff a credit to the company.

We entered the St.Helens store knowing what Divan set we wanted to buy. We where greeted straight away by Toni who was very friendly and professional. We bought a divan base previously and had a problem with it being faulty. We were allowed to exchange the old base and receive a discount on the set we where about to buy. Toni told us about some other options and explained about a Therapur Ottoman base instead of the Classic Ottoman we originally wanted. We thought having the side-opening base would be more accessible in our bedroom. She spent a good hour and a half making sure we sorted out what we wanted and explained the 0% finance in detail to myself as I've never taken credit before. I am very satisfied with this experience and will be using dreams again in the future. Thank you for making this a pleasurable experience.

Julie one dreams college was great talking me and offered me drink coffee and and to see wat bed lay on a bed to see wat sort mattors needed I was very impressed

friendly staff , good communications , nice to get along with and no pressure to purchase . Understanding of the needs of the costumer . Good parking and ease of access if person has disability , store set out to able disabled persons to move around without obstructions . Store spotlessly clean and coupled with a friendly sales person it gives a pleasurable experience .

Very friendly and helpful staff, who were very knowledgeable about the products. Excellent service.

HI RECENTLY VISITED ST HELENS STORE SPOKE TO ASHLEY HIGHLY SATISFIED HAVE BEEN IN BEFORE AND SPOKE TO THE OTHER MANAGER FOUND HIM VERY UN HELPFUL .HE DIDN'T LOOK AT ALL WELL WHEN I VISITED, HE SHOULD BE OFF SICK IN MY OPION . THE STAFF SEEMED RELAXED TODAY COS THE OTHER GUY WASN'T IN STAFF SEEMED REALLY HAPPY FRIDAY. ASHLEY HAS BEEN A MANAGER BEFORE THIS ROLE REALLY SUITS ASHLEY AND IN MY OPION HE SHOULD BE GIVEN THE ROLE OF MANAGER AT ST HELENS . WAS GREETED AT THE DOOR BY ASHLEY ,HE IS VERY KNOWLEDGEABLE AND PASSIONATE ABOUT HIS JOB WE HAD A GO ON THE SLEEP MATCH ASHLEY RECOMMEND THIS TO US . WAS OFFERED A DRINK TO AND LOOKED AT PILLOWS WASN'T RUSHED INTO BUYING ANY PRODUCT .TOTALLY SATISFIED ON THIS VISIT TO DREAMS WILL VISIT AGAIN ONLY IF ASHLEY IS WORKING . HOPEFULLY ASHLEY WILL BE THE MANAGER WHEN I NEXT VISIT...

I was offered refreshments during my visit as it was my first visit in dreams & buying a bed. I was helped a lot by toni in st helens. I will highly recommend , and i will be sure to be back shopping in there in the future. X