Dreams - St Helens

Kevin was very friendly and attentive. Showed a vast range of items trying to find the ideal product within my price range and explained the benefits and features of each product.

Very attentive sales staff, nothing was too much trouble.

When we arrived we were offered a drink Toni introduced herself and asked what we were looking for and I said single beds and she said the single beds were upstairs so she took us upstairs and showed us the range of beds and she told us about the range and she asked what type of bed and we said we only wanted a wooden bed frame when we seen the frame we said we had mattress for the bed and Toni said ok .Then we went back downstairs and I asked about king size mattress and Toni showed us the mattresses and when we seen one we liked Toni suggested we lie on one she gave us a couple of pillows to lie on weren’t we decided on one we went do paperwork and sort delivery date it was coming next week

Andy and kevin gave great service even got a coffee. your staff are a credit to the company.

Sales assistants were really friendly and helpful, not pushy at all! Smooth delivery booking process, even bought a pillow from the store, (which we weren’t shopping for at the time!) we were offered a drink which was a nice touch. Overall very happy with the whole experience.

Excellent, knowledgeable staff. Courteous and supportive throughout the purchase, not pushy at all. Excellent product knowledge.

The man who served me was very knowledgeable in all the questions I asked

Pleasant and helpful staff very willing to give me the time to choose the correct product

The member of staff was welcoming, accommodating and very knowledgeable. I came away confident that the purchase would be right for us. He took time to listen to our needs and skilfully showed us the matching mattresses. He gave me space to test and didn’t make me feel pressured at any time. I couldn’t have asked for a better level of service.

I thought it would be a difficult process choosing a new double bed, but Julia guided us through the available options in a very helpful way allowing us to go at our own pace. Everything was explained clearly and she listened to our requirements. We were each served an excellent cup of coffee, we were given different pillows to try, we tried quite a number of different mattresses and the whole process was done and dusted within the hour or so that we had allowed.