Dreams - St Helens

Kevin was helpful

My wife and I found our first experience of dreams impressive from the moment we walked through the door. Andrew welcomed us and made himself known asked had we been to Dreams before to which we replied no so he took time to explain the products in the store, how to test them and then encouraged us to take some time to test them letting us know that he was available at any time should we need any assistance or information. We decided on two beds and Andrew explained all the options and delivery dates etc. We were offered drinks during our visit and all the staff were very pleasant and approachable. Processing the order and payment was very efficient with all the details and options clearly explained by Andrew. I have to say that Andrew is extremely professional and a pleasure to deal wit,m he certainly is in our opinion an asset to Dreams and the St Helens shop..

I have had trouble with another bed company and Laura at the Sthelens branch made my decision a lot easier to make about the products I wanted.

Excellent customer service. Extremely pleased with product and the price.

We were advised of all the options available to us in an extremely friendly manner, put at our ease when we were invited to try out the beds. For some reason this can be an embarrassing situation but the gentleman who served us was able to encourage us to make sure that we were choosing the right bed for us and we ended up telling some of our 'secrets' we were so relaxed !!

Great price, good Attitude from the salesperson

Very friendly and welcoming staff, offering drinks. Very knowledgeable about the products.My disabled daughter needed a new bed and she found their knowledge very helpful in choosing the right bed for her requirements.

The staff in the store were very welcoming. The ease of finding the product we wanted was excellent. The knowledge of the staff was really good.

The staff asked what we were looking for and advised us on what would be best. Gave is pillows to test the mattress. Told us about the different mattresses. Offered us beverages. Allowed us time on our own to decide.

our bed buying experience at dreams couldn't have been better, the staff where so very friendly and helpful, lovely store the salesperson gave us the information we needed and gave us time on our own whilst we made the decision on which matteress we wanted to buy, all a very positive, thank you