Dreams - St Helens

All the staff on site were friendly and accommodating. The salesman we dealt with, Kevin, was exceptional as far as his product knowledge and willingness to help went. We had only popped in the day before to have a look but his positive attitude and willingness to be helpful really sold us on not bothering to go look elsewhere and return the following day, having measured our bedroom, to make the purchase.

The colleague who helped us Kevin was really helpful and made sure we had everything we needed.

I visited with my Mum who had visited Dreams alone earlier in the week and wanted my view (second opinion). Kevin in store, remembered my Mum as he had assisted her when she had visited previously. I myself have a retail business and understand exceptional service. Kevin was fantastic in the way he expertly guided my Mum through the whole selection process, never did she feel under pressure just well informed and reassured. For Mum this was a big deal and something she hadn’t done alone since loosing Dad so I could tell she was overwhelmed at times but Kevin’s friendly no pressure approach made the process less daunting which is why I would highly recommend Dreams in St Helens to anyone looking for a new mattress or bed.

I think Andy in St. Helens served us he was very lovely, didn’t just hover he Gave us time to look around as well as recommendations. Offered different products and warrenty we didn’t know about, explained well. Didn’t just take us to a £2000 bed understood our budget and recommended the right products.

I was not sure what I was really looking for,but Laura was extremely helpful and I was invited to try plenty of different mattresses without being pressurised at all.

KEVIN THE SALES REPRESENTATIVE WAS EXTREMELY HELPFUL AND KNOWLEDGEABLE OF THE PRODUCTS AND ALSO THE SITUATION OF EACH PRODUCT. HE WAS VERY HELPFUL AND PROVIDED COMPLETE SATISFACTION FROM START TO FINISH WHICH RESULTED IN US MAKING THE PURCHASE OF OUR MATTRESS.

Lots of choice, very helpful assistant who took time to listen to exactly what we wanted/needed and the "WOW" bed i wanted.

Everything went according to plan, good selection of beds and bedding. Staff very friendly and helpful which made the choice quick and easy. We were offered a coffee or tea while we made our choice

Kevin was very good and efficient,we got the right mattress for our needs

Explanation of colour code system, new exactly what I was looking for, order placed within 30 mins of entering the store 😉