Dreams - St Helens

Helpful staff and good coffee whilst making the transaction

We had such an amazing experience in dreams this afternoon. We didn't know what we was looking for but Laura helped us from start to finish. She is such a lovely girl and knows her job. We will definitely be back and we will be telling our family and friends to go shop there too.

I had first looked on the Dreams web-site, having bought all my previous beds/mattresses from Dreams and found excellent long lasting quality, so I knew this is where I needed to buy my next product. I couldn't see the Ottoman type of bed base that I required on-line and so I went into my local St Helens store, just to have a proper look. I was greeted by staff immediately and 3 types of Ottoman bed bases were shown to me, one was absolutely perfect and with several colour choices available, which was also perfect. I was offered a cup of coffee and within 15 minutes my new ottoman bed base was ordered, purchased and will be arriving to my home next Tuesday! A very smooth and slick shopping experience and for a high quality excellent product that is going to to last us for years. Thank You!

Kevin and the team were really friendly

I was treated with upmost respect , Andy showed me what I was looking and left me to try the mattress out then came back to me when I was ready, Andy asked me had I any questions he replied to me with knowledge of the product, He did not pressure me to buy at anytime.

Kevin and the team were really friendly

Very friendly and not pushy sales assistant, allowing us the time to make our choices and made sure we picked the right bed for our room.

It was so easy to shop in your store. Everything was laid out methodically and straight forward to look at your staff member Andy was excellent.

I was very impressed with the staff how I was treated and the help I had. It was my first time shopping at Dreams I wouldn't hesitate to go there again. To be told for an extra £48 my old bed would be dismantled and all rubbish would be taken away, plus my new purchase would be assembled for me was the icing on the cake. Very pleased with my shopping trip to Drexams would definitely recommend them.

Staff were attentive and able to answer questions. They gave me time to look around without pressure