Dreams - St Helens

2893 ratings
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Location

Unit K2, St Helens Retail Park,
Warrington New Road,
St Helens, EN WA9 1JJ

Dave S

By Dave S | 10/5/2020

Would like to make a special mention to Kevin who looked after us in store. We did the mattress test upon entering the store and then Kevin showed us plenty of example mattresses that would suit my wife and i best. Kevin offered us drinks and was extremely knowledgeable about the products. We decided on bed and mattress and also purchases additional pillows (not the original plan) because of the great service we had received instore. A credit to his store.

Joan W

By Joan W | 10/5/2020

Cheerful welcome from Richard, he gave clear explanations and did not feel pressured to buy or make a quick decision. He did not stay with us all of the time but gave my husband and I the space and privacy to discuss and compare the products. We left the store happy with our choice even if a little disappointed that the mattress had to be put on order and no definite date for when it will be in stock but we paid for it to be ordered anyway.

Kate A

By Kate A | 10/3/2020

Excellent customer service. Ashley was helpful but not over-bearing and gave us time to think about my purchase. He was also really patient and answered a lot of questions. You could see that he stood over 1m apart at all times and was consciously socially distancing, which many stores don't do

Kate A

By Kate A | 10/3/2020

Excellent customer service. Ashley was helpful but not over-bearing and gave us time to think about my purchase. He was also really patient and answered a lot of questions. You could see that he stood over 1m apart at all times and was consciously socially distancing, which many stores don't do

Ck bear

By Ck bear | 10/3/2020

Very good customer service. Friendly and professional.

Ck bear

By Ck bear | 10/3/2020

Very good customer service. Friendly and professional.

Mr M.T

By Mr M.T | 10/3/2020

Very professional staff very knowledgeable and able to show us the items straight away nothing was an issue and the customer service was impeccable

Mr M.T

By Mr M.T | 10/3/2020

Very professional staff very knowledgeable and able to show us the items straight away nothing was an issue and the customer service was impeccable

John S.

By John S. | 10/1/2020

Very attentive salesperson. Not over-pushy at all. Good explanation of all things we were interested in. If all salespersons are like this one, you can’t go wrong. Good experience all round.

John S.

By John S. | 10/1/2020

Very attentive salesperson. Not over-pushy at all. Good explanation of all things we were interested in. If all salespersons are like this one, you can’t go wrong. Good experience all round.