Dreams - St Helens

2893 ratings
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Location

Unit K2, St Helens Retail Park,
Warrington New Road,
St Helens, EN WA9 1JJ

Louise and gary Mckenna

By Louise and gary Mckenna | 7/21/2020

Ashley was extremely helpful. He understood our needs and could direct us to the perfect products for us. Social distancing was adhered to and we felt very safe in the store.

John w

By John w | 7/21/2020

ashley was was brilliant...patient...informative..easy going...caring..happy to help in every way...tbh before going to dreams we has a mattress 95% lined up to buy from bensons...however we felt much better dealing with ashley...with his genuine helpful approach...never done the hard sell...he just guilded us patiently to choose a really comfy mattress...cant wait to get it next week...thanks ash

John w

By John w | 7/21/2020

ashley was was brilliant...patient...informative..easy going...caring..happy to help in every way...tbh before going to dreams we has a mattress 95% lined up to buy from bensons...however we felt much better dealing with ashley...with his genuine helpful approach...never done the hard sell...he just guilded us patiently to choose a really comfy mattress...cant wait to get it next week...thanks ash

John w

By John w | 7/21/2020

ashley was was brilliant...patient...informative..easy going...caring..happy to help in every way...tbh before going to dreams we has a mattress 95% lined up to buy from bensons...however we felt much better dealing with ashley...with his genuine helpful approach...never done the hard sell...he just guilded us patiently to choose a really comfy mattress...cant wait to get it next week...thanks ash

John w

By John w | 7/21/2020

ashley was was brilliant...patient...informative..easy going...caring..happy to help in every way...tbh before going to dreams we has a mattress 95% lined up to buy from bensons...however we felt much better dealing with ashley...with his genuine helpful approach...never done the hard sell...he just guilded us patiently to choose a really comfy mattress...cant wait to get it next week...thanks ash

Jeni m

By Jeni m | 7/21/2020

From the minute we walked in, a gentleman called Andrew came over explained the sanitising station and social distancing measures which made us feel straight away at ease (my mum is high risk) he made us a coffee and my daughter a hot chocolate while I lay down and did a sleep match. Andrew explained everything to us about the results and offered me to try different mattresses, I found the colour codes on the beds very useful and easy to make my way round, I found the one I liked and Andrew sorted everything out for us explaining about delivery times, etc What I really liked about this shop was there was no pressure at all, everything was explained and then we was left to look round and any questions or queries we had Andrew was there to ask

Jeni m

By Jeni m | 7/21/2020

From the minute we walked in, a gentleman called Andrew came over explained the sanitising station and social distancing measures which made us feel straight away at ease (my mum is high risk) he made us a coffee and my daughter a hot chocolate while I lay down and did a sleep match. Andrew explained everything to us about the results and offered me to try different mattresses, I found the colour codes on the beds very useful and easy to make my way round, I found the one I liked and Andrew sorted everything out for us explaining about delivery times, etc What I really liked about this shop was there was no pressure at all, everything was explained and then we was left to look round and any questions or queries we had Andrew was there to ask

Jeni m

By Jeni m | 7/21/2020

From the minute we walked in, a gentleman called Andrew came over explained the sanitising station and social distancing measures which made us feel straight away at ease (my mum is high risk) he made us a coffee and my daughter a hot chocolate while I lay down and did a sleep match. Andrew explained everything to us about the results and offered me to try different mattresses, I found the colour codes on the beds very useful and easy to make my way round, I found the one I liked and Andrew sorted everything out for us explaining about delivery times, etc What I really liked about this shop was there was no pressure at all, everything was explained and then we was left to look round and any questions or queries we had Andrew was there to ask

Jeni m

By Jeni m | 7/21/2020

From the minute we walked in, a gentleman called Andrew came over explained the sanitising station and social distancing measures which made us feel straight away at ease (my mum is high risk) he made us a coffee and my daughter a hot chocolate while I lay down and did a sleep match. Andrew explained everything to us about the results and offered me to try different mattresses, I found the colour codes on the beds very useful and easy to make my way round, I found the one I liked and Andrew sorted everything out for us explaining about delivery times, etc What I really liked about this shop was there was no pressure at all, everything was explained and then we was left to look round and any questions or queries we had Andrew was there to ask

Comfort rules

By Comfort rules | 7/21/2020

We were able to hand sanitise on entering the store. We met a friendly assistant who after we explained what we wanted, took us to the appropriate part of the store and we were shown various tempur mattresses. The different types were explained to us and we tried out various mattresses before making our final choice. We were not under any pressure from the salesman and the final choice was ours. Our experience was exceptional and we had professional advice.