Dreams - Havant

THE FRIENDLINESS OF THE STAFF, AND ANY QUESTIONS I ASKED WERE ANSWERED WITH CLARITY. ESPECIALLY ABOUT THE STICKER THAT LETS YOU KNOW WHEN TO RENEW THE MATTRESS. I FOR ONE DIDN'T WANT THAT STUCK ON MY MATTRESS. APPARENTLY ACCORDING THE THE SALES LADY JULIE , I WAS THE SECOND PERSON THAT HAD INQUIRED ABOUT THE STICKER .

There was a colleague called Julie who was absolutely amazing nothing was too little or big an issue and she helped me decide what bed and mattress to buy and helped me every step of the way I am overjoyed with the service I reviewed from her!

Andrew who served us was highly knowledgeable, friendly and helpful. He wasn't pushy and allowed us to Browse the store after explaining how the colour code system worked. I was especially pleased that he was asking my, who is Down's syndrome, questions about the order as the purchase was for him.

Greeted at the door by assistant who clearly knew the products and understood my requirements, given a pillow and allowed to take my time testing the mattresses, I was offered a drink which was much appreciated. Having made my decision the order was processed efficiently and a delivery date arranged at my convenience. Altogether a very satisfying experience

the staff were very welcoming & knowledgeable about the products on sale

Due to my partner breaking our bed. We were looking for a new one. We knew the sort we wanted but we always thought Dreams would be over priced. But on arrival we noticed that they were reasonably. We asked them questions about the Lucia Bed Frame and checked over all the depth of the drawers etc. Gemma was very helpful in making sure this bed would fit all of our needs. She offered us a hot drink when we sat down to place the order. She was very friendly with the children who did not want to sit still. After the order had been placed she was very polite and said if there was any problems either go to the store or ring up and she'll sort it as best as she could. Although we have to wait until August for our bed to be delivered she was very apologetic that it couldn't be delivered earlier. But we didnt mine a) because it means we could sort our room out before the bed came and b) it must be a good bed if its completely out of stock and has to come from the manufactor. Overall, I am highly satsified with my experience at Dreams and will most certainly go there again for future references.

Very pleased with the interaction and appearance of both store and employees. Our little girl was also spoken to and the staff made the whole visit enjoyable.

Couldnt have asked for a better service from the staff, very helpful and very knowledgable. We walked out with a new bed and mattress and feeling very happy

Friendly service

I really liked the store and the way the different beds were colour coded. Store assistant Ash was very helpful and I found a mattress I really liked.