Dreams - Havant

Polite staff, good price, good customer service, quick delivery

very helpful assistant clean tidy well laid out products easy payment delivery time perfect for us

very good staff very helpful and very good showroom everything on view so you can see what is for sale

Came into the store yesterday to see if the product I had seen online was available to look at. Was dealt with by Andy who was very helpful with advice. I said I would check on measurements at home and all being well would return today. Dealt with Matt today as Andy not there. Matt was equally helpful. I didn't feel pressurised and felt uplifted by the attention I was given.

Colleague gave us time to look on our own saying if we needed help just ask.it was pleasant not to be pounced on while we made our decision.when we made up our mind he then gave us all his attention in placing the order satisfactorily.

After entering the shop and having a quick look round had no problem finding a helpful member of staff and after a chat purchased the product I wanted and also took out the extended warranty which I thought was great value for money

We were not pounced upon as soon as we entered the store, brilliant. My husband would have walked out if we had, does not bother me. Having tried a few mattresses Julie in the Havant store came to see if she could help but was not pushy. Told us the difference between different products and was interested and helpful. Having explained the differences she encouraged us to try plenty and having given some more advice said she would leave us to decide but to call her if more info was required. We were given a cup of coffee and with no pressure I was able to engage my husband in the decision making process. Bought a much more expensive and solid bed/mattress that we were able to agree on rather than a hurried decision or leaving with nothing. Good experience.

Efficient, helpful service with a minimum of fuss.

Excellent service which we trusted

Gemma was v helpful and seemed genuine and honest. I was pleased to be offered a coffee and it felt like a personal service considering it was a chain store