Dreams - Havant

Gemma, the sales assistant was very helpful and very polite it was a pleasure to shop in Dreams. No doubt we will shop in there again.

They showed kindness, courtesy and were caring to my individual needs. They went out of their way to find products to suit my needs. They weren't challenged with a disabled customer that doesn't fit the "average" mould. I felt looked after by your lovely Havant team.

No pushy sales people but the lovely Andrew made himself available at our leisure. He was there to give advice when we wanted it but had the thoughtfulness to leave us alone to browse when we needed to discuss our thoughts on products. He even made us a cuppa...nice touch! Also liked the way the mattresses were colour coded and clearly labelled with firmness, very helpful.

I went into store knowing exactly what I wanted. An assistant, Gemma was available straight away. First and foremost I was offered a drink, a raretey in retail! I advised exactly what I wanted to purchase and Gemma provide a brief detail of the bed frame and knowledgable information regarding the slats to help me make my decision on which type to have. She asked whether I required a mattress and and accessories without being the typical pushy sales assistant. This is the first time I have used Dreams, I made the decision to purchase the bed frame on this particular day due to the sale which was ending the following day so I feel as though I have got a bargain. Gemma also offered the 'bed cover' which she gave a full explanation of and I again thought was a great deal for the price. The delivery date seemed a long wait, however this turns out to be perfect for me in my particular situation as I am redecorating so all in all I had a great experience with my first visit to Dreams so will definitely be returning and recommending you!

Staff couldn't have been more helpful,the store was very bright and warm,and all of our questions were answered fully.we were encouraged to lay on the mattresses to try them out which was very helpful when making our selection.

I knew what bed base I wanted but I needed help with choosing a mattress. The assistant explained the different mattresses to me and what each one represented. I was very satisfied with the service and help in choosing my mattress and I am very satisfied with the whole purchase.

VEry friendly and knowledgeable. Left me to try the beds with no sales pressure, just there if I had any questions. Made me a nice cup of coffee too

Very friendly store enjoyed a cup of tea with friendly advice .

The sales assistant was very helpful and answered all of our questions without hesitation, we didn't feel like we were being rushed into buying something we really didn't want, even after the 3rd visit to the store we had the same treatment.

Understood my needs - extremely helpful when giving advice.