Dreams - Havant

Excellent service, very efficient staff members. It was our first time visiting Dreams and the whole process was extremely smooth, we ordered our mattress on Saturday and it was delivered on Tuesday! There was a 4 weeks wait if we ordered through furniture village so in comparisons Dreams was perfect! We were shown bed frames after making a purchase as we needed a super king for a good price, we were very lucky to find one, the assistant was extremely helpful. This bed frame was an excellent price. It was a shame we have had to pay twice for each delivery as hey could not be enlivened on the same day, the assistants did try to help with this but there was nothing they could do.

From the moment I entered the store I was greeted with a friendly hello and welcome which instantly made me feel relaxed. Julie was very helpful without being in my space and helped me choose a bed and mattress to suit. She pointed out the firmness of the mattress with the colour coding. Although it was displayed, that was not obvious to me until she mentioned it. Only negative was She did forget to give me a mattress bag and promised to post one, but didn't

Excellent service

the assistant Mariola was exceptionally helpful in helping my wife who is disabled to ensure she chose the right mattress

I was greeted with a smile and shown what was available for my requirements. I was left to browse to make up my mind and helped when requested. Once I made my selection the transaction was done easily and the delivery date was booked to suit me.

The staff were very friendly and approached us as we entered the store while we were having a look around we were offered a drink, I was asked if there was a certain type of bed in which I was looking for in which I replied a metal frame and the gentleman told me all the range in which they sell, I was very pleased with the costumer service at the havant shop so a big thankyou

Julie was very friendly and knowledgeable and listened to what we wanted.

I was very impressed by the woman who served me.

Staff very pleasant, knowledgable and patient.

I was greeted by Julie who was extremely helpful but did not "crowd" me in order to get a sale. The outlet itself was not overcrowded with displays trying to overwhelm customers with promotions, there were just sale notices where relevant and full price adverts for others. Julie did everything she could to change a delivery date that wasn't ideal and was successful which was a huge help to me. The cup of tea was pretty good too!