Dreams - Havant

A young man Called Ashley took me through the whole works explaining everything very clearly. I was given coffee while I waited for the transaction went through, very quickly. Asked if Ineeded pillows or anything else the store could offer me. A very pleasant and well turned out young man, I see on the card He gave me to state validation code number 253. If this helps him I am very pleased.

The member of staff was attentive and informative but sensitive to the amount of input necessary. The shop was laid out well with relevant information displayed.

Buying a bed was very important to me as I'm only 8 weeks post back surgery. We had been to other bed shops Ikea, SCS, Department stores etc (including other Dreams stores) where we were not satisfied at all. Sales staff can very quickly be overpowering and make you want to walk out. The store we bought from was well laid out, great service and we were able to mix our chosen mattress base and head board with ease. The staff here explained quickly about the colour scheme and choices then left us to browse, no pressure but made us feel free to ask whatever we liked. My only issue is that I have to wait now for 3 weeks until the product arrives.

THE STAFF WHERE VERY FRIENDLY PLEASENT AND VERY UNDERSTANDING ABOUT MY DISABILITY.

Andrew was very helpful and explained fully all the various mattress types and the specifications.Which helped us to decide the best bed and mattress combination for us.

The staff were friendly and helpful and I felt the sale price was reasonable. The only thing that spoilt the experience of purchasing the new mattress was the fact that the delivery would take 10-12 weeks. We were not expecting such a long delay, and almost didn’t proceed with the purchase. However, we liked the mattress and decided to go ahead despite the wait.

Would have like more choice of head board and divan in the colour and fabric I was looking for. Would have liked shorter delivery time. Would have liked Black Friday discount on items I wS looking for.

There weren’t a lot of mattresses available in Very Firm comfort level. Perhaps the reason for this is not a lot of people like them but there wasn’t a lot for me to choose from.

We particularly liked a product, but was out of stock

I was satisfied?