Dreams - Havant

We were welcomed to the store by an assistant and given time to browse before we asked for assistance when we had decided on the product that we wanted to order. Julie was very helpful and made me a cup of tea whilst we were finalising details and placing the order

Excellent customer service from Julie

FRIENDLY & HELPFUL STAFF CHOICE OF QUALITY COLOURS ENJOYED GOING INTO DREAMS STORE I WILL RETURN TO BUY OUR NEXT PURCHASE

Julie was very helpful. Explained everything clearly. Looked after us with refreshments whilst in the store. Would highly recommend the Havant Dream branch

The member of staff who approached us and offered to help was exceptional. His calm, polite and professional demeanour was refreshing, with no hard selling. He listened to our requirements and only showed us products with the features and benefits we needed. We weren’t bombarded with too many options and he made the whole buying process pleasurable. We therefore took the damage cover as well as we had the time and headspace to consider this option.

I was a bit apprehensive as I have never purchased a mattress alone before. I always had my husband with me but we split up so I had to do it alone. Julie the shop assistant put me at ease straight away, she was warm and friendly. She made me a coffee and we discussed what I was looking for. She even gave me a pillow to use like the one I have at home. I couldn't fault any of the service from start to finish - thank you

Hannah was so knowledgeable and helpful. Very happy with the friendly service we received and nothing was too much trouble, she went over and beyond to help us. Would highly recommend.

Easy process with helpful staff

We dealt with a lady called Julie who was very helpful and knowledgeable

Emma was highly attentive and took time to understand our needs as well has have a giggle with us and made the process fun.