Dreams - York

Very customer friendly. Found a product exactly in our price range, excellent customer service throughout the whole visit. This is the second time we have bought from dreams and would highly recommend to friends and family.

Staff were knowledgeable and friendly!

The whole experience was really good and exceded our expectations. We received excellent service and advice.

Nicola was very polite friendly and very helpful. The mattress we bought was for my daughter and she spoke and explained everything to my daughter not just me.

First of all we were immediately met with a smile and courteous enquiry by Matthew as to our needs and an offer of help. Our individual and combined requirements were discussed and then we were allowed as much time as was necessary as well as being afforded expert knowledge of the products in which we were interested. As the product we needed was a new mattress, we were taken to the wonderful machine that helps to decide exactly what type of mattress would suit us both, and then shown examples at different prices which was exactly what we wanted. Our purchase was made with ease and the delivery slot arranged to suit us perfectly. We would certainly be happy to recommend the Dreams Clifton Moor store to anyone needing any of their products and will certainly return ourselves in the future.

Matt the sales guy was fantastic, he was open about how there was only 1 mattress in your stock suitable for me and he reserved for a day to give me chance to look at other stores,I thought this was exceptional service.I came back and bought the item from Matt even though I had found one at Argos cheaper simply because of his open and honest approach.

The bed which reads your body is brilliant to stop you wasting time trying mattresses which are not suitable. The lady in the shop was very friendly and helpful and I’m looking so forward to receiving my new bed :) would definitely recommend

We were greeted by kirsten who helped us to choose the correct matress to suit our needs, she also advised us of offers and (as we wanted storage) she suggested certain bed bases after checking measurements with us, overall a very helpful member of staff.

Very well looked after by the sales staff. The quality of the mattresses very good. I enjoyed the mattress tester. The whole experience was very enjoyable.

Excellent friendly service. Attentive customer service. Good discounts. Overall an enjoyable experience