Dreams - York

The lady who helped me was knowledgeable, friendly and efficient. This meant that the whole process was quite streamlined.

Friendly efficient service, good product knowledge, efficient. Offered refreshments and allowed use of toilet - these things matter.

No pressure selling. Given space to discuss our purchase. Knowledgeable sales assistant

The female assistant was very knowledgable and gave me and my sister lots of options with no pressure very happy with your customer services.

Very quick to be seen to. Given advice. Gave us time to think. Very friendly and covid friendly

This was the best shopping experience I’ve had in a long time. Rachel was friendly, knowledgeable and extremely polite. It’s being a long time since I had a shopping experience like that. I just hope the mattress is just as good as the service I received on the day

All was lovely

We were under no pressure to buy we were consulted with regards to our requirements and were advised to try them in the store, and the order was placed with the delivery date of our choice

I had looked online for my purchase from Dreams and happened to pass a store so decided to go in to look at products before placing my order. This resulted in a better service and great advice received

The girl Rachel at YOrk could not have been kinder or more helpful She made sure I was comfortable having the mattress test Showing me the recommended mattress I went back into store 3 times to double check she was lovely each time and never showed irritation at my dithering