Dreams - Tunbridge Wells

Pleasant staff took time to understand our needs was patient with us and our 2 young children took us through the sleepmatch process to narrow down our search and answered all our questions. As a result we purchased a kingsize mattress and bed frame from you the following day and dealt with the same member of staff. Then recommended you to my parents who are also looking for a new mattress and bed.

Very helpful, quick service

Lauren was very helpful and patient and did everything she could for me

Glenn was very helpful and friendly, offering us pillows, drinks and Sleepmatch and helping us choose the right bed.

Very helpful staff ( MAISIE). Used the sleep machine thing. Offered coffee/tea. Shown the different mattresses. Very professional. Never been to dreams before, now I know where to go. Can’t wait for the mattress to be delivered.

A warm welcome on entering the store and then an attentive salesperson who listed to my requirements and directed me to the various mattresses that best suited my needs.

Good selection of products to view and try, adviser was helpful offered tea/coffee/hot chocolate. Choose Dream as could pay to have item assembled and old bed taken away. Which another store wouldn’t do told me I would have to sort myself.

Staff very helpful and friendly. I am impressed

Satisfied with the level of service and knowledge of the sales assistant very good

Very polite and knowledgeable staff. Was able to place an order for the perfect bed. Was offered drinks and was made to feel welcome. Was given a chance to discuss in private with partner without feeling pressured. This approach from Lauren was the reason we placed an order.