Dreams - Tunbridge Wells

The assistant SHEENA made everything very clear. The assessment was fun!

We were not planning to purchase on our visit but due to the knowledge and professionalism of your staff member Mel we decided to buy!

Easy to see selection of headboards and value for money, helpful assistance

Very helpful lady and very friendly. She was thorough and chose the right bed for me. Loved the 3d bed.

Immediate access to knowledgable snd helpful staff. Used the mattress analysis machine which confirmed my choice of mattress. Very pleased that both mattresses were readily available.

Customer service was exemplary. Quality and diligence in sourcing the perfect mattress was perfect. I have high hopes the product will match up to the store service!

Amazing service. Easily the best shopping experience and customer service I’ve received in a long time. Great choice of beds and an extremely knowledgeable member of staff. From choosing the bed in store to it being delivered (and old one taken away). Can not fault a single thing. These days people are very quick to criticise shops and service but Dreams are first class!

Big open plan to the store was inviting. The lady who served us was top drawer of customer service. She saw that my son and I where talking whilst looking round and was reading our body language to know when we ready for help. On top of that she had worked out what we where looking for before even starting. Lead us though the process whilst making sure that we were well informed. Made us feel welcome and almost not want to leave.

The lady who served me was very helpful.

The sales assistant was knowledgaeble and friendly