Dreams - Tunbridge Wells

Good courteous advice and listened to my opinion.

Staff were helpful but not pushy. Was left alone to consider information provided and left to try beds. Offered a pillow and a hot drink.

Good service from staff who had sound knowledge and experience of each product to support decision making around which purchase to make. They were not too ‘sales like’ in their approach which was good as felt more genuine.

Maisie was friendly and knowledgeable without being pushy. She did her job as a sales person by showing me the higher end range but listened and acted on the fact these aren’t in my price range. She listened to my pain problems and we tried several options but she did push something that I wasn’t happy with. She was also very sweet with my baby who I had with me.

Efficient knowledgable and friendly staff member

We were helped by a very knowledgeable and friendly gentleman called Glenn. He listened to what our needs were and gave us plenty of options so that we could make an informed decision and choice.

Glenn was extremely helpful and I was more than happy , a good experience

Very informative and helpful service

Dan was very friendly and informative but gave us space to try beds out. He took time to listen to what we wanted and showed us a variety of options without trying the ‘hard sell’ We were pleasantly surprised by the price of both the mattress but also the removal service

We had visited the store in charlton se7 over a 2 day period. On the first day we was met by Nick a member of the sales team. He was very friendly and helpful. He was able to answer all of our questions. We left knowing our options and which bed we would most likely go for. We returned on the second day and was met by a very helpful member of the team called Justin. He again went through all of the choices we had made and was able to help us finalise what we wanted. He answered any questions we had. He is a great asset to you.