Dreams - Tunbridge Wells

Ian at the Tunbridge Wells store really went the extra mile. He explained everything really well, allowed us to take our time and didn’t make us feel pressured in any way. He went out of his way to get us the best price and even made us a cup of coffee!

Very exceptional customer service from Maisie in the Tunbridge wells store, knows every detail on all the products and gave us many options and recommendations on which will be best suited for us personally.

I was served by Carol at Tunbridge Wells and she was so friendly and understanding of my needs. She made the experience easy and comfortable. The speed I was seen to was super and all the staff were friendly and kept checking to make sure if there was anything we needed. Impecible service.

All the staff were helpful and friendly. More importantly they weren’t pushing for a sale. I had my children and took one to the toilet and it was so clean I was very impressed. We are buying a house which is not yet fully built and the options for delivery met our needs.

Nathalie who was the sales advisor knew her product knowledge inside out. She was patient in helping me make choices for my purchase. She was relaxed and had a good sense of humour but knew her stuff and listened to what I needed. She is a real credit to the organisation and true professional.

Very knowledgable lady, very good in understanding what we needed.

Dan was outstanding with his welcome and product knowledge. He was relaxed but informative and very helpful. He was well presented and even the coffee was great!

Availability of the staff, and no pressure to purchase

Fabulous assistance & great products at a great price!

The assistant was friendly and helpful She was able to answer our questions and showed us similar products so we could compare mattresses/ beds etc We were offered refreshment We were not pressured into purchasing anything - which was helpful