Dreams - Tunbridge Wells

Amazing customer service from the Assistant Manager Dan. So friendly and helpful and assisted us all the way through. Clear explanation of finance procedures and delivery etc. Made to feel welcome despite the late time showing up (about 1hr before store close). Actually showed us products best suited for us rather then the most exspensive just to sell stock. Personalised reccomendations absolutely spot on!!

The assistant Dan listened to my requirements, showed me the ottoman beds in stock and was knowledgeable about the beds features. Service was efficient and it was easy to order. Excellent customer service

Your Colleague Natalie was amazing and really helped us every step of the way. She even made us coffee ☺️

The warm welcome you get when you walk into the store all with a smile and politeness and your asked if you would like a drink while looking around the store, and the knowledge the staff have of all the products in store and your needs they go beyond to help in anyway they can to make sure your fully satisfied and I can guarantee we'll be back as and when we need anything from dreams.

The sales person was extremely knowledgeable, helpful and courteous. He also listened and understood my needs fully and made me aware of the choices available within those limits.

No up selling, helped with everything and explained everything and prices very clearly, left very happy after spending just over 10-15 mins in store

Excellent service, and very helpful suggestions helped us find our perfect mattress very quickly.

Very happy with the help and assistance we received from Maisie (your employee). Large selection of mattresses on display. Found the computerised test bed useful to understand the level of firmness of mattress we require. I trust it is accurate but won't know until our mattress is tried and tested.

The hi-tech sleep machine, the knowledge of Ian the manager who assisted me and the warm and friendly nature of all the team meant I was highly satisfied by my visit and with my purchases.

Very friendly greeting from Maisie and Carol at Tunbridge branch. Maisie served us. She was knowledgeable and approachable but most of all listened and explained without pestering.