Dreams - Tunbridge Wells

only came in for pillow so not as much as some of your customers spend i imagine but i got great service none the less and ill be back to buy again! the advisors name is glenn

Friendly knowledgeable staff

The staff at Dreams Tunbridge Wells, were excellent. Within minutes of arriving at the store we were offered help by Lauren. She was very knowledgeable about your products and gave us good advice regarding our purchase. She was not pushy in trying to make a sale and gave us plenty of time to make our choices regarding mattress and bed frame. The store was clean and well presented with a wide range of mattress for us to try. I would recommend this Dreams store to all my friends and family.

Bought a pillow at the weekend and came back for another, asked questions about mattresses whilst I was there.

Assistant was so very helpful and friendly. Very knowledgeable. No pressure selling ,ie,bought a divan ottaman, no pressure to purchase a mattress. Other stores pressurised. Overall, very pleased! Even made my friend and I a coffee. Lauren, assistants name .

very helpful at all times

Dan was very helpful without being too pushy

Helpful and knowledgeable staff

Glen was very helpful. I had a few issues with delivery dates which he was able to assure me would not cause any problems. Overall very happy with the service I received

When we arrived we were greeted but left to have a look for a while. A sales assistant then approached us and asked if there was anything we were looking for. She really listened and then answered our questions and made helpful suggestions. She didn't push us, but left us with some info and ideas and went off to make us a coffee. It felt very comfortable to take our time. She (maisie in the tunbridge wells stote) drew up a quote for us very quickly and efficiently as we had said we needed to get kids to a swimming lesson. We called her back later in the day with some further questions and with her help modified and made order. Straight forward and positive experience.