Dreams - Tunbridge Wells

Everything went very smoothly staff very knowledgeable.

I was greeted warmly by Natalie on arrival. She was really helpful in helping me to choose a new mattress and pillows. The complimentary coffee was also a nice touch. All in all it was a very pleasant shopping experience

Friendly helpful and knowledgeable staff

Natalie was great in the store. We went into many stores, but her care is definitely what made us decide on Dreams and that particular branch. She was amazingly patient, helpful and friendly.

Staff and products met our requirements and we were highly satisfied with both

A very nice (and knowledgeable) assistant helped me to find the right bed for me with no pressure to purchase the most expensive one but gave me all the information I needed to to make up my mind

Excellent customer service. The assistant took her time to understand our needs and was very patient with us whiist we made our choice, and offered to check stock levels for us to help with our decision process

the assistant who dealt with us ( his name was Glen ) was excellent . He explained the differences in the product range that we were looking at without being intrusive or pushy and recommended products that he thought more suited our requirements rather than just the most expensive. He then took our order efficiently and with extreme patience ensuring that we were totally satisfied during each stage of the procedure.I t made a refreshing change to deal with an assistant as pleasant and knowledgeable as he was .

I was looked after by Natalie at The Tunbridge Wells store. She listened and understood exactly what I needed. I had limited options available to me due to room space but Natalie was thorough in her explanations and recommendations.

Glenn was an excellent salesperson - his knowledge and help enabled us to make the purchase there & then.