Dreams - Tunbridge Wells

Nice experience

Welcomed as soon as I went in store, knowledgeable and friendly sales person, opportunity to try out several mattresses

Glenn did not pressure us to purchase and gave balanced advice.

although I had to wait to see a team member, as soon as they'd finished with their clients I was seen straight away. Glenn was helping both me and another couple and what I liked was that we were both given time to look and have help without feeling pressured to buy a certain product. Everyone was very friendly and warming.

We were offered assistance immediately on entering the showroom by Natalie. However we did not feel pressured and were given other options to the one we originally came to the store to see. She was friendly and made the shopping experience easy.

Friendly and knowledgeable staff. Very helpful in enabling us to choose the right bed and accessories. Felt very comfortable all the time.

Maisie was well informed and helpful on the mattresses

Carol, dream colleague, was professional, approachable, knowledgeable and took time to fully understand our requirements. She wasn’t pushy, gave us space to consider the options without feeling under any pressure, so it was a pleasurable sale. We felt we had a rapport with her and would go back to her without hesitation. She explained the mattress collection and disposal fully and the system if we were not happy with the mattresses. If you were looking for someone in a corporate training video Carol should be the one. As far as we were concerned she did everything right.

Dan the assistant manager was really helpful. explaining how to narrow down the choices and made it alot easier. I didn't have a huge budget so some of the prices were scary but Dan put me at ease and we tried a few within my budget with the requirements i needed. Brilliant service

knowledgeable friendly staff, efficient order transaction and prompt delivery date