Dreams - Tunbridge Wells

Dan was very helpful and it is the second time with have shop here for new mattress for bed staff always helpful store very clean

I had already been to 2 other shops before coming to Dreams and the reason I left the other 2 shops were purely down to feeling i had not got the best value for money and just felt I was being pushed into a sale. Carol, the lady in Dreams, Tunbridge Wells, that helped me was very good but not pushy and that made me feel comfortable and not pressured into a buy. There was a range of beds to choose from as I did know what I wanted but Carol was able to give me more than what I wanted. An Ottoman bed with drawers which was spot on. I also got to buy the bed I had fallen in love with months ago as it was ex-display. I just can't wait to move into my new house and get the beds delivered now.

Very helpful sales assistant. He wasn’t pushy but was able to answer my questions and I didn’t feel any pressure

Fantastic staff, very helpful, but not over powering. Yummy late.

My wife and I visited the Tunbridge Wells store prior to ordering and were very impressed with the knowledge and the pleasant approach of Carol the sales person, by understanding our requirements and fully explaining features and benefits of bases and mattresses. The helpfulness of Carol was a key factor, along range and quality of products ln us returning to place order.

Matt from the Tunbridge wells store was a very friendly guy he gives the company a great contribution he know what he’s talking about and treats the customer with respect and like a good friend even thou we were buying a bed and obviously its a very serious purchase we had a great laugh and joking about he really puts the customer at ease while being professional in is Job So the long and short of it is our visit to the Tunbridge wells store was a fantastic experience and if we ever need another bed we will definitely come back to the Tunbridge wells store

Friendly helpful staff and availability of item

Dan was polite, friendly and extremely knowledgeable. I hate pushy sale staff, I told him what I wanted and the money that I had to spend, he did not try to oversell me a bed that I couldn’t afford. I had been to two other stores before going to Dreams, one store had no staff so I walked out, the other furniture shop was ridiculously expensive. Great value and great staff

As soon as I walked though the door , I was warmly welcomed by Natalie. She made me a latte, advised me the beds which was right for me and then left me to it, to lie away, no pressure sales and bothering me while I made my own decision which matteress I wanted, I did ask a few questions...but there was no pressure, which I really liked. I bought a bed , did the payment though Natalie, all very smooth and friendly....I’ve had many disasters with beds from other stores and Natalie reinstated my faith in buying a bed, especially from her store...will tell my friends about my comfortable and relaxing experience, thank you.

Wonderful staff, very good products