Dreams - Tunbridge Wells

Sheena was helpful, friendly and made us feel exciting about getting our new bed! We didn't feel pressured at all and us such were able to make the best decision with her guidance! Couldn't be more pleased.

Carol in Tunbridge Wells was very friendly and helped me to organise a quick delivery

The customer service was amazing

Very friendly service and helpful to show us options

Friendly staff and good service. It was a fun visit and we got all we needed

We were very happy with the service

The lady who helped me was extremely helpful and totally understood why I was in such a rush to get something delivered. She was extremely efficient in helping me choose something.

It was relaxed, very informative, engaging and brought some information to the proceedings on mattresses which we did not know before. Natalie, the sales lady took us through the process of how to select the right product to match our requirements. She had a wonderful sense of humour which helped enormously. We therefore believe we have a product which matches our needs.

Dan was a really good customer service advisor. He listened to us and was incredibly patient whilst my other half layed on EVERY bed in the store for several minutes (I think she came along for a nap). He was very knowledgeable about the products and most importantly to me, he gave us some space to decide what we liked. I didn't feel like we were being hounded or pressured. The whole experience was perfect and we would return when we need our next matress!

On arrival (Natalie) welcomed us and offered to help.. She was respectful and allowed us to browse. She also offered us the mattress test which was very interesting and inciteful Your staff team where fantastic and gave us all the information and support we needed yet were in no way pushy. Great advice, excellent customer service and an all round outstanding shopping experience