Dreams - Tunbridge Wells

Excellent service from the moment we walked in the store.

Julie was very attentive, answering all my questions confidently and honestly. We tried lots of different beds and discussed the differences etc. Matched them up with my needs and gave us some time to think about it.

We received a very friendly greeting upon arrival and when I explained what we were looking for and the rough budget we were given a choice to meet our needs and explanations as to what the differences were. Natalie also asked questions to make sure we had all the information we needed and was very helpful. Once we'd decided Natalie made the ordering process very easy and clarified everything for us, so I felt very well looked after. My son was delighted with the free Olympic gifts too! Many thanks

Maisie at the Tunbridge Wells store was knowledgeable, gave me good advice, was friendly and polite. Went through the options and recommended a bed that suited our needs

The assistant in the shop was very friendly, patient and helpful. Buying a new bed was simple and I felt I was given good advice

We were served by Maisie in the Tunbridge Wells store she was so knowledgeable and friendly. She makes a lovely cup of tea !!

Good service, and the lady knew her stuff

Mel listened to what I wanted from a mattress and gave me advice and information that I needed.

We called into toook at mattresses in the tun wells store. Mel asked us questions about our sleep and any aches etc. We then were offered to lay on a bed that moulded to our bodies, in particular our problem areas. This advised what type of mattress would suit. We were given a pillow each with a protective cover and shown what mattresses would be best for us. Mel was knowledgeable and gave us plenty of time to choose. We would never of known what to choose without her help and advice. Hence why we placed our order with Dreams. We looked around 2 other stores in the area, she was by far the best customer service assistant.

The staff member Sheena who served me was superb. Her knowledge was impressive and she was so friendly and approachable. I was shopping with my son for a new bed for him and she explained everything and put him at his ease straightaway, asking pertinent questions to assess what he required…she is a huge asset to the company.