Dreams - Tunbridge Wells

Exteremly knowlegable staff, friendly helpful and we will now be going back for a matress after out holiday due to the wondefull experience

Glenn treated my recently bereaved Mother in Law with the utmost of respect, even though he didn't know she had just lost her husband.

When we walked into the store there seemed so many beds and we thought we could be here all day. An assistant named Carol came over and offered her help which was wonderful many options were dismissed and within the hour we had found our bed. We were then taken to the desk where everything was explained by Carol and shortly after we left.

Lauren approached us immediately to offer help, offering us tea/coffee. She identified several products similar to one previously purchased in the store, which we were keen to match. She was very knowledgeable about the products. Lauren gave us time to consider and returned briefly, a couple of times, to offer further help, if needed. She processed our order efficiently, carefully explaining the breakdown of the order and the warranty. She has a very pleasant manner, clearly understands the needs of the customer and has excellent product knowledge.

Dan in the Tunbridge wells store was really helpful. It's the second time I got a bed from him. Very charming and helpful.

friendly staff and got things done quickly Evan a free cup of coffee.

Store was clean and staff was quick to help.

The assistant, Carol, at the Tunbridge Wells branch greeted us at the door, offered her personal help and made us feel welcome. Her product information was excellent and she answered all our questions without hesitating with additional information which was very useful and we would not have thought of asking. She showed us beds and mattresses across the range and at no point did we feel pressured by her as an assistant. She was energetic, open and accommodating and clearly enjoyed her job and where she works. She was efficient at putting the order through and went through all the paperwork with us. Her service was so good that we actually expressed our satisfaction and commended her service to the branch manager, Dan. Very satisfied customers thanks to her attentive and knowledgeable service.

We was very happy with the way we was treated in store and the assistant was very helpful and friendly .We really enjoyed our time in store .

We were served by a very nice lady who found us exactly what we were looking for andgave us good product advice.