Dreams - Tunbridge Wells

Excellent customer service Bought exactly what we were loooking the for a price lower that we were expecting - that never usually happens Arranged delivery on a day of our choice which was a Saturday and because of a promotion we didn't even have to pay extra for this All good

The assistant, Natalie, was exceptionally helpful. She provided clear advice but did not put any pressure on us. This type of service is exactly what I am looking for in a shop.

Excellent salesman, picked up immediately on my requirements.

We were welcomed to the store (and asked if we would like a drink) and asked if we needed any assistance, but given space to wander the section and intermittently asked if we had any questions. It's very nice not to have someone pounce on you and hover all the time. Neriman was very friendly, and polite and offered very useful advice.

Everyting was carried out expertly.

The staff were very friendly, I was welcomed with a smile and a hello the moment I entered the shop. The assistant spend a long time helping me find the right mattress, I was offered a coffee several time during the visit.

An extremely knowledgeable and understanding Assistant that lookd after us

Glenn your salesman was very friendly and knowledgeable and knew our needs and was very patient with our autistic son.

The staff member who served me was very helpful and courteous and answered questions simply and quickly, which enabled me to choose quickly.

Salesman Glenn was very friendly. He realised we were looking more budget than luxury and took us straight to what he knew we were looking for. The only quibble I would have is the price of everything. SO expensive. The really cheap mattresses were rubbish and the "cheap" one we chose seemed expensive to me. Not having much experience buying new items I'm not sure whether my experience is relevant. But there you go! Just need to let you know the member of staff who served us was brilliant.