Dreams - Tunbridge Wells

We were very impressed with the service at Dreams in Tunbridge Wells and would particularly like to mention that we were extremely impressed with the saleslady Natalie Quested who had a natural ability to relate to us as customers.

Everything was easy and sorted quickly

The sales lady was extremely helpful and knowledgable, she wasn't too pushy and gave us space at the beginning. My 2 children were sat outside with our dog, she asked us if the dog was well behaved and invited them all in, I would never have asked to bring her in but was extremely grateful. We may not have stayed and brought otherwise as I was worried about them all being outside.

Very efficient Member of staff Karl. I think. Very helpful. Had expert knowledge of all products. Understood my needs and price range.

Kyle who assisted us was great his knowledge of all the different mattresses which quickly helped us decide which mattresses to eliminate and he was extremely patient whilst we made our final decision. He offered us lovely cappuccino's and the children loved their Hot chocolates. All the staff were friendly and I'll definitely be coming back. Looking forward to receiving the bed!!!

We had an idea of what we wanted, the staff listened to our needs and showed us a selection of options. They let us choose without harassing us, then to make absolutely sure they moved the mattress we had chosen to another base to simulate our own base. Once we decided to place an order for our chosen mattress the staff dealt with processing our order as quickly and efficiently as possible

Kyle was most helpful and accommodating

helpful and clear advice enabled us to make an informed decision that was suited to our needs with the minimum fuss. One of the more enjoyable shopping experiences that I have had.

We received excellent friendly and polite service from Robert who was knowledgeable on his subject and able to deal immediately with all our questions

Kyle's manner was very pleasant but what impressed us was that he made no sales pitch or hard sell. We ourselves chose a more expensive bed and he did his very best to give us a good deal on the product we selected.