Dreams - Tunbridge Wells

The customer assistance was prompt, inforamtive and not at all pushy. Alternatives were offered and restrictions understood and accomodated. Excellent service and easy ordering with interest free credit being a bonus.

Great choice, friendly staff. Quick delivery, what's not to like?

Natalie offered help and assistance with finding the products. She used her substantial product and company knowledge to help us select what we needed. She was most helpful with the tape measure, ensuring our choices would fit in the area we had at home. Natalie made hassle free delivery arrangements in order for us to receive our products on our choice of delivery date We are looking forward to receiving our new bed and mattress this week and intend to feedback to Natalie when installed.

kevin thums up thank u

Although there was a lack of information in catalogues for the new products you were going to stock, wardrobes, the staff were able to over come this by using a tv monitor to great effect and therefor overcome the problem. They were also able to explain , in detail, the methods of payment available. We were in the store for about two and a half hours and were more than satisfied with the result. Please thank the staff at Tunbridge Wells for their assistance.

Glenn who helped us in the Tunbridge Wells branch, was very knowledgeable and was very keen to help us make the right decision as well as reassuring us about getting the most convenient delivery time

We received very good service from Kyle Waters and he was able to direct us to a suitable product for our requirements. We later telephoned to make the order and again we were very pleased with the service he provided.

Sales assistant (Kyle) was not pushy and gave us ample time to try out (EVERY bed) he had to explain a few times the different divan/ headboard options as I didn't quite understand it. We wanted a size upgrade and he was very understanding about us needing to go home and remeasure! Considering we went in for a £500 King mattress and left with a brand new Super King Divan, mattress and pillow speaks for itself.

Our assistant, Natalie, was extremely knowledgable and very friendly. She gave us lots on information and then left us to make our own informed decisions without being at all pushy. She even made us a cup of tea which was very much appreciated.

The process of buying a mattress we had find stressful until walking in to dreams. We found a high range of cost and range of types of mattresses. Rob in the Tunbridge Wells store talked us through what we needed and then left us to our own devices to try beds out and then when we need him again he was there ready to help.