Dreams - Tunbridge Wells

I visited the store to look at a Tempur mattress, I was quickly greeted by Glenn, who I have to say, was extremely helpful. He put through my order and request for 0% finance as quick as he was able. Everyone was keen to assist other customers in the store.

Glenn was the person who served us. We was really pleased with Glenns approach. He provided just the right amount of time with us so that we were fully informed. There was no pressure and just a reassuring glance over every now and then to make sure we had what we wanted. We are quite fussy so this exercise took us over 2 days and we probably spent over 6 hours in the store pondering over the selection of mattresses. It was an important decision to make so we wanted to get it right. Glenns opinions was really valued as they was expressed with a customer focus. I know he has sales to make but it felt like we were his only customer. All in all a good experience and we are looking forward to trying out the mattress. The 40 Night guarantee is a great scheme which is not offered by your competitors and something that was a selling point for us.

Asked salesman for info on products available then we were left alone to deliberate on the choices available. This was great! No pushy salesman. When we had made our choice an order was made. Very quickly!. Brilliant

Glenn the store assistant was very helpful, friendly and welcoming. we couldn't have asked for better service.

The guy that helped me was really friendly & helpful & best of all wasn't pushy & gave me space when I was deciding

we were given time to look around on our own then offered help not at all pushy very helpful didnt mind that we wanted to think about our purchase and return another day which we did to purchase

Very freindly experienced lady at tunbidge wells branch and made me want to buy

Used dreams before and we were extremely pleased from placing our order to receiving the goods in our home

Glen who served me was very helpful and helped me choose a pillow that best suited my needs.

We were greeted as soon as we walked through the door by all members of staff, we were shown the product that we were looking for and offered a cup of tea . The gentleman that served us was very polite and pleasant, he gave us a demonstration and all the information we needed to make our purchase, he then told us to take as much time as we needed to make our decision.