Dreams - Tunbridge Wells

Very efficient service from Rob - good products, availability and ordering process. Rob took time to provide advice to ensure we were buying the right product, eg advising on divan draws etc. We have purchased a number of beds etc from this store in the past and would not hesitate to return next time.

Assistant was both friendly and very helpfull

I saw Natalie on the Sunday while initially shopping for a new mattress. She was helpful, well informed about the products and took time to listen to and take into consideration all I said. I returned on Monday and Natalie was once again very helpful and from the conversation she proved she had really listened to our my requirements from the previous conversation. I can confidently recommend Natalie as a caring, competent representative of Dreams.

The young gentleman that assisted my husband and I, was friendly and knowledgeable. He explained all of our options and helped make the whole experience very enjoyable. I left the store with a smile on my face.

We were given ample time to select the bed that we wanted, and we found that Natalie did pressurise us at all. At each stage she explained the options, and was in no rush to close the sale. Overall I would say that we were made very welcome.

Assistance from the Colleague; allowed to browse, not pestered did not feel pressured

Glenn at the Tunbridge Wells industrial estate was extremely friendly, helpful and knowledgable as I was looking for a particularly sturdy bed/matress for my bouncy 6ft3 autistic son! He gave me various options - in various price ranges. And completed the transaction promptly and efficiently

Natalie was the perfect assistant. She gave a warm welcome to the store, listened to our requests. and gave advice and information about the available beds to suit my needs. She explained and demonstrated the storage of the various beds. The buying process was efficient and Natalie's explanation of the paperwork was very thorough. Throughout our visit she was friendly ( and shared our sense of humour). As a result of our experience with Natalie we will visit the store again and will recommend it to others.

Very helpful staff member

Kyle was new but handled our sale very well with the help of Rob. They weren't pushy just helpful and polite. Pleasant shopping experience. Thank you!