Dreams - Tunbridge Wells

The sales man immediately was able to put us together a bed and mattress exactly as per our requirements. He explained each piece and why we were buying it and also the quality of the items, He listened to our needs and quickly was able to offer us a perfect solution. Ordering was quick and easy and the delivery date given was also perfect.

Rob was excellent. Informed, polite, always there for help but never crowding. The mattress was just what we needed and well priced and the process was easy and fast. Very easy experience.

Very helpful assistant. Good advice given and competitive pricing. Nothing was too much trouble.

Sales person was nearby, offering assistance when we needed/asked for it , but didn't feel pressurised. He was able to answer all our questions and included our daughter ( for whom the bed was for) which she really liked.

Natalie was very knowledgeable with a friendly manner, and helped us choose a bed with time to try out various options.

Everything was perfect from the moment I walked into the store. I was greeted by friendly staff who knew lots about the products and were able to direct me to options. They then gave me the space I needed to feel comfortable walking around the store and trying out beds. The following day when I returned to place the order Natalie remembered our conversation and was able to place the order with speed and efficiency. A friendly member is staff who is a real asset to the company.

A very nice member of staff called Natalie.

Our bed was in stock and delivery was available soon. Alhough the slot for the delivery was not convenient on the morning, the delivery staff helped me out by shifting my delivery slot forward. Therefore special thanks to Craig and Shaun the delivery guys, for helping to avoid us having to re-arrange delivery and for being so nice about it.

Rob helped my daughter and I to work out the best mattress, he was really helpful and so much so that today I have placed a further order for another mattress. The service we got from Rob was brilliant we have shopped around and it was very noticeable how knowledgeable Rob was and extremely helpful compared to some of the other staff in other shops, were the experience did not come close. Thanks Rob for your help.

Our assistant, Rob, was really helpful, friendly and professional. He gave us plenty of information and time without being hard sell (much appreciated). Options available were really good for beds as well as payment options.