Dreams - Tunbridge Wells

Our sales assistant, Tony, was extremely polite and helpful, apologising for the delay in attending to us owing to staff shortage and addressing us as Sir and Madam, something very rare these days. He was highly knowledgeable about the syock and recommended exactly what we wanted.

As we first entered... We weren't pounced upon, in fact it was quite pleasant. Each member of staff had something to say and were all very extremely knowledgable without overselling! Infact they encouraged us not to purchase on price but merely on comfort pushing us for the lower price out of the two we chose!

We were welcomed to the store as we entered, all the staff were smartly dressed and very polite but they also kept their distance while we were looking rather than being pestered. As soon as we looked like we needed assistance Natalie from the North Farm Tunbridge Wells store was immediately there and took time to hear our requirements and then made choice suggestions to meet these. She was brilliant and made the whole process completely pain free, quick and easy. I wouldn't hesitate to use this store again and would definitely reccomend it to anyone.

Good friendly service

The staff were very pleasant and had plenty of time to help us even though they were short staffed. They gave us advise then left us to talk privately together which was nice as you don't want people listening in when your trying to make decisions. Delivery slot was booked quickly. Very happy with everything.

Salesperson was very good, polite and efficient

The beds are very comfortable. Very good service. Won't shop anywhere else but dreams for all our bed needs

Good choice of beds, like the comfort zones, made it easy to select mattress. Staff very approachable and friendly.

We were made to feel comfortable, we were giving the appropriate information and were not pushed into buying anything that we didn't need.

Jamie, who severed us was knowledgeable and knew exactly what we needed. He spent time with us and when we came back the next day, he remembered us and what we have discussed the day before. well done him.