Dreams - Tunbridge Wells

Had visited store about four weeks earlier but because of health problem had not been able to return. Had kept details of the assistant I spoke to with details of the product and price. He kept his word and was happy to go ahead with the arrangements we had agreed on my prior visit.

I think the staff there was very friendly. It was my first time buying something of this sort and I didn't feel at all lost.

When I first walked into the store I was welcomed by Marlow in a manner that made me feel important. He then asked if I needed assistance, and I explained I wanted to try a few before he helped. After laying on most within my budget I made eye contact with Marlow and he was straight over to answer all of my questions. I was amazed by the wealth of experience he had of the products and greatfull for the time he spent with me, to assure my needs were met with the matress I chose. I left the store feeling my sleepless nights could now be over.

Friendly, knowledgeable service. Good range of what we needed at a fair price.

The salesman who helped us was very friendly, informative and efficient. He showed us all the available options that fitted our requirements and carefully took us through the process of choosing an appropriate mattress and bed. He was not pushy in his sale, and allowed us plenty of time to decide which options worked for us. He did not sell to us according to price (i.e. trying to sell the most expensive item), but instead tried to find the mattress and bed that fitted my needs best.

I thought the sales representative was very proffesional, not pushy, friendly, and accomodating. He was the reason i think we bought from Dreams Tunbridge Wells.

The salesman was knowledgeable and remembered us from a previous visit.

Was welcomed has we went into store and was served to a very high standard.

Natalie was very helpful went out of her way to show us beds that would suit our needs her friendly approach gave us confidence

Staff recognised us from previous days visit and took time to talk through alternatives prior to purchasing.