Dreams - Tunbridge Wells

2922 ratings
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Location

Unit 1, Royal Spa Retail Park,
Dowding Way,
Tunbridge Wells, EN TN2 3UY

Sarah W

By Sarah W | 6/20/2015

Natalie was extremely helpful and knowledgeable about the mattresses i was looking at. Natalie was also very patient and offered refreshments too. Her colleagues were also very friendly. Natalie also explained the 40 night exchange if i was not happy with my choice. She was also not pushy which made this a relaxed sales experience.

Harris l

By Harris l | 6/19/2015

The salesman Marlon did not hassle us and gave us plenty of time, was helpful, knows his products and was friendly and welcoming.

Gambam

By Gambam | 6/17/2015

Your colleague introduced himself, clarified the colour coding then left us to investigate for ourselves only returning to assist us when we were lookng at specific beds et al. He was friendly, helpful & very empathetic.

Rachel H

By Rachel H | 6/17/2015

Our needs were considered carefully and Marlon was very friendly and engaging. We bought a quality mattress for far less than we thought we would need to spend.

doreent

By doreent | 6/17/2015

Staff so good and friendly.took time with me and listed to my needs.

FredF

By FredF | 6/14/2015

The attention to our requirements and obvious experience of the Dreams Colleague Natalie made the experience very positive. She listened to our needs showing us various models that fell within the brief; Natalie did not rush us at all and was able to answer with obvious authority on the subject all questions that we had. The ambience in the store was relaxed and the staff seemed to actually enjoy their jobs. Great customer service!

Tom.G

By Tom.G | 6/14/2015

Upon entering i was greeted by a friendly assistant who cared for my shoping needs from Start to finish, felt very well looked after and in no way pressured into anything. Returned next day to complete purchase and the deals i was given in store were fantastic. A* Service!

DENISE S

By DENISE S | 6/14/2015

The saleman was very friendly and new his products when we asked about information. Was pleased with his service and a very friendly person,

anonymous

By anonymous | 6/7/2015

The assistant Marlon at you Tunbridge Welks store was excellent, helpful but not 'salesy', let us look around then helped us when we needed help. We got an amazing deal ion an ex showroom bed as we needed something to take away ASAP. The only downside was delivery! If you had next day deliver on your beds (in stock) that would be amazing! Really pleased with our bed, the service and even got 2 free pillows! Very happy, many thanks!

Chris

By Chris | 6/6/2015

I am very pleased with the quality of the store and highly likely to be back