Dreams - Tunbridge Wells

THE PERSON THAT WE DEALT WITH WAS VERY HELPFUL AND CONSIDERATE OF OUR NEEDS HE SEEMED TO KNOW THE BEST PRODUCT THAT WD HELP US AND EVEN MADE US A CUP OF TEA WHILST WE WERE DISCUSSSING OUR PURCHASE

I visited the Tunbridge Wells store. I needed a mattress due to medical problems. I was shown and layer in 6 beds. Also was recommended a pillow. All the staff and sales man I think his name was Marlon was very friendly.

We thought Mark who served us was very friendly and approachable. He wasn't pushy at all. Made an effort to make our baby daughter smile and make us feel at ease. Offered a drinks. Good at suggesting alternatives to reduce cost.

THE ASSISTANT SEEMED TO KNOW EXACTLY WHAT WE WERE LOOKING FOR AND HAD ALL THE ANSWERS TO OUR QUESTIONS, AND AS MUCH AS HE WAS ATTENTIVE, HE GAVE US SPACE AND TIME TO CHOOSE OUR BED WITHOUT US FEELING PRESSURED, WHICH MADE THE PURCHASE VERY EASY. THANK YOU

Went in knowing what I wanted. Sales assistant found it all immediately. Very helpful.

we have purchased from your new maldon store and tunbridge wells and were very please so we took my 86 year old mother in law for a new bed, the assistant could not have been more patient if he had tried, she is a little infirm and uses a walking frame but he was brilliant with her, and very knowledgeable, she has a lovely new bed being delivered tomorrow.

This is the 2nd bed in 6mth I have bought from this particular branch. When I made my first purchase the person assisting me was personable, pleasant and nothing was too much trouble for him. When I returned in May I was immediately recognised from my first visit which was incredibably impressive! I'm please to say, although this particular person didn't assist me this time, the person assisting me (Mark)was every bit as charming. They both communicated well with me and had fantastic knowledge of your products. They even 'upsold' me on additional products, without being in the slightest bit pushy. A really joy to do business will. I'll certainly come back for my next bed!

Because the Dreams Colleague, who's name was Mark was very thoughtful and helpful. My Dad , who was doing the shopping is 87 years old but knows what he wants . Mark seemed to understand what my Dad wanted and did every thing to assist in being helpful and kind

The assistant, Marlon, was very helpful and pointed out your 'Buy 2 items of furniture and get 1 item free' which I hadn't even spotted - even though there were signs throughout the store!! I then bought 2 bedside cabinets and got my beautiful bed absolutely free. Well done Marlon!!

When my partner and I entered the store at Tunbridge Wells, we were asked immediately asked if assistance was needed and we suggested we were browsing! When I then spoke to the same person that had initially asked us on entering (Natalie) for help regarding a specific type of bed! She went above and beyond to get us what we needed and satisfied all of our needs and more! My partner and I walked away feeling positively excited and pleased with our purchase! We were also given a cuppa whilst doing paper work and a lot of thought and advice given regarding delivery!