Dreams - Tunbridge Wells

This was our first visit to a Dreams Store where the staff were very friendly and helpful. Glenn provided all the information requested and made recommendations prior to our purchase of both bed, mattress and headboard.

Was given time to browse, with out being hurried into making decisions, and had excellent advice in the decision process, and again, was given time to make our minds up on which product to purchase. Friendly and courteous service throughout our visit.

Customer service and knowledge of products was excellent. Staff were welcoming, informative but in no way pushy. Glenn our assistant showed us a range of products in a range of prices. The experience was fun and was relaxing and we were left alone enough to talk through our options in private and to make our own decision. They were also very child friendly.

Excellent help from salesman without pressure to buy

When my husband & I walked into the Tunbridge Wells branch we were left to have a look and then a very friendly and knowledgeable salesman asked if we needed assistance so we said what we needed and he gave a few examples - he was very helpful and we weren't rushed into making a decision. We then returned to the store a week later and were remembered by said salesman to which we then made our purchase.

The sales person was very knowledgable but not pushy. He was very keen we make up our own minds with the correct product information for each item. He was very patient and friendly.

Good service and very helpful and friendly staff and. It pushy.

The salesman didnt pester us and was on hand at any time to help with any questions.he didnt push into buying any brand but was very informative about the two mattresses i had picked out

Good all round knowledge of the product spent time with us to find out our needs delivery time was excelant.

Marlon couldn't have been more helpful. He was brilliant at his job and really knew what he was talking about.