Dreams - Tunbridge Wells

Very good very friendly staff I would recommend for Everyone

The showroom could have been a little less 'corporate' looking

May be price is high

Pressed wrong button Highly Satisfied

Tried so many mattresses it started my back pain off , the reasons why looking for a new one. Had to leave then to come back in later in the day to then try again to the end of day spent £1000 over budget lol. Wished coffe machine was working though as was asked to then find not working..

I had assistance from Maisie and Ian. Maisie was being trained in the position. They were friendly and informative. Ian wanted to just get down to business and complete the paperwork, when I was informally chatting, but they were both very nice.

Satisfaction is what I expected and is what I received. There should be notification of collection fees up front, it is misleading currently

Thought your prices were quite high,but staff very good.

I was satisfied with the overall service, however, the matress cover (in king size) was unavailable in stock so am now awaiting delivery. Not a huge problem though

Customer satisfaction should be a given i.e. I expect to be satisfied. Satisfaction should be the norm not a surprise. Having said that your staff provided the service one should expect but don't always receive!