Dreams - Tunbridge Wells

2922 ratings
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Location

Unit 1, Royal Spa Retail Park,
Dowding Way,
Tunbridge Wells, EN TN2 3UY

Twinsturbo

By Twinsturbo | 4/25/2021

Julie was a very helpful understood exactly what was wanted and committed to giving myself a A1 experience within the time I cane to look for my sofa bed. She made me feel relaxed and not pressured I ordered when I cane back into store with her for this reason

Lee W

By Lee W | 4/25/2021

The customer assistant at the store was extremely helpful and not pushy. We appreciated his advise and space to make our own decision

R. Naydenova

By R. Naydenova | 4/25/2021

The service was absolutely perfect. All of our requirements were satisfied. The shop assistant was very professional and knowledgeable.

Ella R

By Ella R | 4/24/2021

The staff were very helpful and kind. Was able to walk around and try as many beds as possible to ensure I got the right mattress for me. Everything was COVID safe and felt very safe within the shop.

Roland

By Roland | 4/24/2021

I was pleased that the staff were there to help and seemed interested and engaging. we weren't pressured to buy anything. From looking at prices of mattresses around, Dreams was the better value, but I still think that mattresses, in general, are expensive. The staff were a pleasure to talk to and were well informed about their products.

Jane h

By Jane h | 4/23/2021

Very helpful staff

EHL

By EHL | 4/20/2021

Sales assistant Dan, was very knowledgeable and helpful, he was very easy to talk to and not pushy.

Sinéad

By Sinéad | 4/18/2021

I was helped by a couple of members of staff, nobody was pushy just friendly and helpful and I think the technology of the bed finding thing is fantastic! Really looking forward to my mattress arriving!!!

Sammy T

By Sammy T | 4/18/2021

The moment we arrived at your store, your team very polity asked us to take the Covid precautions provided at the entrance to your store. we were approached by Natalie who was very professional supporting us with our questioning and reassuring us that we had come to the right place. My husband and I was asked to lay on your specialised bed which read our body pressure and laying position's to provide with us with the most suitable mattress to suit our requirement's, I must say I would of quite happily returned home with that mattress it was so comfortable and the pressure movements with in the mattress felt like you were receiving a back massage. Natalie directed us to the mattress that best suited our needs and with in 20 mins we had purchased out topper gel mattress, I can not express how excited I am. Totally looking forward to a Decent nights sleep.

Lucy

By Lucy | 4/17/2021

We came in to find a mattress, as we needed a new one. We’d been recommended a Therapur, but tried sleep match first. This was a great experience and I felt that the assistant listened well to our needs. Quick service, with good Covid measures in place. We had our children with us too, which wasn’t a problem and they too were welcomed in. Very happy.