Dreams - Tunbridge Wells

Got what I wanted .....end of

Julie served us and was very knowledgable and very easy to chat and deal with. Didn’t feel that we were rushed at all. Pleasure to have dealt with her. Other staff members offering bottled water was much appreciated

Very good staff happy to purchase a expensive bed. Good to chat with member of staff and highly knowledgable with products.

Our assistant Ian was very friendly and helpful and talked through a variety of options.

Dreams colleague Julie was very helpful and knowledgable on all of the beds, and gave us time to discuss what we wanted she gave us great service and advice, the store was very clean and COVID safe.

we were served quickly and they could help us exactly with what we wanted and helped us get it all delivered to us as soon as possible and offered us the warranty which we thought was great.

very helpful and had what we needed

Ian the store manager was exemplary. He never tried to overly push anything, just talked us through the options, after we had under gone the sleep testing system.

We had booked an appointment and arrived slightly early, but was greeted by Ian with a warm and welcoming introduction. Felt really comfortable in the store and found what we needed with about 30 minutes.

Your manager, Ian, gave us both his time and knowledge over the telephone prior to our visiting your store at the trade park at T - Wells which he followed up the next day when he ran through the comprehensive process of choosing the most suitable mattress - he is an asset to your organisation and we look forward to the delivery nextMonday. Ian should be congratulated for his professionalism