Dreams - Tunbridge Wells

2922 ratings
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Location

Unit 1, Royal Spa Retail Park,
Dowding Way,
Tunbridge Wells, EN TN2 3UY

JC

By JC | 8/23/2020

The store dealt well with covid precautions. They were clear and we felt safe. The consultant listened to what we need us, showed us four suitable options and we were able to choose quickly and confidently.

JC

By JC | 8/23/2020

The store dealt well with covid precautions. They were clear and we felt safe. The consultant listened to what we need us, showed us four suitable options and we were able to choose quickly and confidently.

DavidB

By DavidB | 8/22/2020

Your representative (Dan) was extremely knowledgeable, friendly and took time to understand our needs. I had researched matrices before going to the store, so had a good idea of what I was looking for. However, with the matrice fitting machine and the excellent service from your representative, he explained some more points I hadn't thought of. He shared his knowledge and gave us the time and the space to do a U-turn on what we had decided would be best for us and helped us to make a better informed decision and purchase something I had dismissed as an option. You had the pocket sprung option we went in to buy, so it was not that you didn't have what we wanted, it was more it would not have been our best option. I would highly commend your representative Dan as a great asset to your company. We came away feeling we had been completely looked after by him and that he had helped us make a better purchase - not just sell to us. We were going to check our purchase at other stores, especially as Benson for Beds offer a substantial discount for NHS staff, but felt so well served by Dan that we may the purchase there and then. Thank you.

DavidB

By DavidB | 8/22/2020

Your representative (Dan) was extremely knowledgeable, friendly and took time to understand our needs. I had researched matrices before going to the store, so had a good idea of what I was looking for. However, with the matrice fitting machine and the excellent service from your representative, he explained some more points I hadn't thought of. He shared his knowledge and gave us the time and the space to do a U-turn on what we had decided would be best for us and helped us to make a better informed decision and purchase something I had dismissed as an option. You had the pocket sprung option we went in to buy, so it was not that you didn't have what we wanted, it was more it would not have been our best option. I would highly commend your representative Dan as a great asset to your company. We came away feeling we had been completely looked after by him and that he had helped us make a better purchase - not just sell to us. We were going to check our purchase at other stores, especially as Benson for Beds offer a substantial discount for NHS staff, but felt so well served by Dan that we may the purchase there and then. Thank you.

DavidB

By DavidB | 8/22/2020

Your representative (Dan) was extremely knowledgeable, friendly and took time to understand our needs. I had researched matrices before going to the store, so had a good idea of what I was looking for. However, with the matrice fitting machine and the excellent service from your representative, he explained some more points I hadn't thought of. He shared his knowledge and gave us the time and the space to do a U-turn on what we had decided would be best for us and helped us to make a better informed decision and purchase something I had dismissed as an option. You had the pocket sprung option we went in to buy, so it was not that you didn't have what we wanted, it was more it would not have been our best option. I would highly commend your representative Dan as a great asset to your company. We came away feeling we had been completely looked after by him and that he had helped us make a better purchase - not just sell to us. We were going to check our purchase at other stores, especially as Benson for Beds offer a substantial discount for NHS staff, but felt so well served by Dan that we may the purchase there and then. Thank you.

DavidB

By DavidB | 8/22/2020

Your representative (Dan) was extremely knowledgeable, friendly and took time to understand our needs. I had researched matrices before going to the store, so had a good idea of what I was looking for. However, with the matrice fitting machine and the excellent service from your representative, he explained some more points I hadn't thought of. He shared his knowledge and gave us the time and the space to do a U-turn on what we had decided would be best for us and helped us to make a better informed decision and purchase something I had dismissed as an option. You had the pocket sprung option we went in to buy, so it was not that you didn't have what we wanted, it was more it would not have been our best option. I would highly commend your representative Dan as a great asset to your company. We came away feeling we had been completely looked after by him and that he had helped us make a better purchase - not just sell to us. We were going to check our purchase at other stores, especially as Benson for Beds offer a substantial discount for NHS staff, but felt so well served by Dan that we may the purchase there and then. Thank you.

Nicky

By Nicky | 8/22/2020

Daniel who looked after us in store was extremely knowledgeable with all our questions and was helpful and polite. Also took all necessary precautions when trying the beds.

Nicky

By Nicky | 8/22/2020

Daniel who looked after us in store was extremely knowledgeable with all our questions and was helpful and polite. Also took all necessary precautions when trying the beds.

Nicky

By Nicky | 8/22/2020

Daniel who looked after us in store was extremely knowledgeable with all our questions and was helpful and polite. Also took all necessary precautions when trying the beds.

Nicky

By Nicky | 8/22/2020

Daniel who looked after us in store was extremely knowledgeable with all our questions and was helpful and polite. Also took all necessary precautions when trying the beds.