Dreams - Tunbridge Wells

2922 ratings
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Location

Unit 1, Royal Spa Retail Park,
Dowding Way,
Tunbridge Wells, EN TN2 3UY

Anonymous

By Anonymous | 11/12/2021

The lady who came to help me choose my bed could not have been kinder.As I suffer with my back and hips she explained everything to me ,and before I knew it my bed had been chosen and paid for.Again she made me feel part of the family, made me a cup of coffee and every thing was completed.I would recommend Tunbridge Wells Dreams to anyone Thank you for making it so easy

Mark T

By Mark T | 11/12/2021

Mel in the Tunbridge Wells branch was amazing, so helpful and knowledgeable. Made the process smooth and easy. She was polite and friendly not only to me but also the young disabled man I work for who was with me at the time. Also the other member of staff (I think the manager) was amazing as well.

Trebor V

By Trebor V | 11/11/2021

The assistant Daniel was highly knowledgeable,very polite and did not rush us at all, He took our order and told us when we should expect it and we didn’t feel pressured into buying he offered us drinks of which we had coffee which was most enjoyable,a very satisfying experience

Mary C

By Mary C | 11/11/2021

Wanted a specific type of bed… a trundle. Melissa was able to show us one immediately & demonstrated its use. She was extremely pleasant & knowledgable & completed our order efficiently, explaining the process of delivery very well. A very pleasant experience.

Dave Taylor

By Dave Taylor | 11/9/2021

Staff were brilliant. The only disappointment is the delivery time. 4 weeks is too long.

JohnS

By JohnS | 11/9/2021

The store assistant Mel took us through the whole process. Her product knowledge was very good, there was no hard sell, she left us to take our time and make our choice. Professional and a pleasure to deal with.

Liam and  tricia

By Liam and tricia | 11/7/2021

Friendly knowledgeable staff

D F G TW

By D F G TW | 11/6/2021

Overall approach by sales assistant who was considerate and knowledgable'

Jo B

By Jo B | 11/6/2021

Carol who served us was very knowledgeable, very personable and helped us choose the correct mattress and guided us through the options. We weren’t rushed at all. A very good experience.

James D

By James D | 11/4/2021

Excellent customer service