Dreams - Farnborough

Karen was incredibly helpful. She gave us an exemplary customer experience while also managing to keep my two young children interested. She looked after every member of my family really well and was very patient with my kids. Karen really listened to what we wanted and despite not being able to match my wife’s very specific headboard requirements she offered us a number of great alternatives which resulted in us purchasing a new divan, headboard and mattress. Despite the current covid restrictions Karen managed to make the experience as enjoyable as possible while adhering to the guidelines.

Karen was incredibly helpful. She gave us an exemplary customer experience while also managing to keep my two young children interested. She looked after every member of my family really well and was very patient with my kids. Karen really listened to what we wanted and despite not being able to match my wife’s very specific headboard requirements she offered us a number of great alternatives which resulted in us purchasing a new divan, headboard and mattress. Despite the current covid restrictions Karen managed to make the experience as enjoyable as possible while adhering to the guidelines.

Karen was absolutely amazing upon our visit to Dreams, Farnborough - She was highly professional and truly took the time to fully understand our needs and requirments. We firstly were given the opportunity to look around the store; Karen then asked us what our prefences were - she took us to the sleep app/machine and from there was able to give us feedback on the mattress required. Karen did not pressure us - she kindly took the time to provide all finance details on two seperate bed/mattresses and gave us the time to make the right decsion. We returned the following day and were met with the store manager; who kindly assisted as Karen was with other customers. He took the information that Karen had provided the following day; ensured he went through our requirement in detail. We were given the opportunity to re try the mattress. Overall a fantastic experience, great customer care. A new bed and mattress brought along with two new pillows!!! THANK YOU

Karen was absolutely amazing upon our visit to Dreams, Farnborough - She was highly professional and truly took the time to fully understand our needs and requirments. We firstly were given the opportunity to look around the store; Karen then asked us what our prefences were - she took us to the sleep app/machine and from there was able to give us feedback on the mattress required. Karen did not pressure us - she kindly took the time to provide all finance details on two seperate bed/mattresses and gave us the time to make the right decsion. We returned the following day and were met with the store manager; who kindly assisted as Karen was with other customers. He took the information that Karen had provided the following day; ensured he went through our requirement in detail. We were given the opportunity to re try the mattress. Overall a fantastic experience, great customer care. A new bed and mattress brought along with two new pillows!!! THANK YOU

Karen was absolutely amazing upon our visit to Dreams, Farnborough - She was highly professional and truly took the time to fully understand our needs and requirments. We firstly were given the opportunity to look around the store; Karen then asked us what our prefences were - she took us to the sleep app/machine and from there was able to give us feedback on the mattress required. Karen did not pressure us - she kindly took the time to provide all finance details on two seperate bed/mattresses and gave us the time to make the right decsion. We returned the following day and were met with the store manager; who kindly assisted as Karen was with other customers. He took the information that Karen had provided the following day; ensured he went through our requirement in detail. We were given the opportunity to re try the mattress. Overall a fantastic experience, great customer care. A new bed and mattress brought along with two new pillows!!! THANK YOU

Karen was absolutely amazing upon our visit to Dreams, Farnborough - She was highly professional and truly took the time to fully understand our needs and requirments. We firstly were given the opportunity to look around the store; Karen then asked us what our prefences were - she took us to the sleep app/machine and from there was able to give us feedback on the mattress required. Karen did not pressure us - she kindly took the time to provide all finance details on two seperate bed/mattresses and gave us the time to make the right decsion. We returned the following day and were met with the store manager; who kindly assisted as Karen was with other customers. He took the information that Karen had provided the following day; ensured he went through our requirement in detail. We were given the opportunity to re try the mattress. Overall a fantastic experience, great customer care. A new bed and mattress brought along with two new pillows!!! THANK YOU

Ben was very friendly and knowledgeable

Ben was very friendly and knowledgeable

Ben was very friendly and knowledgeable

Ben was very friendly and knowledgeable